93% of people read reviews before deciding if they really want to buy a service or product. So it goes without saying that if you want more students enrolling in your driving school, you must optimize your online reviews on sites like Google and Yelp.
Initially, you can also buy Google reviews to give an acceleration to your visibility online. If you are thinking, how can I keep optimizing my reviews even after that initial acceleration, then look no further.
In this blog, we are going to help you with 10 actionable ways to optimize your driving school’s online reviews. Let’s start.
10 Actionable Ways To Optimize Reviews For Your Driving School
Here is the list of 10 strategies you can use to optimize your driving school’s online reviews:
- Claim Your Google My Business Listing
You can only optimize your Google reviews if you have a verified Google My Business (GMB) Listing. First of all, go to the GMB website and log in with your Google account.
Type in your business and click on “Claim this Business” In case your driving school does not feature, you can create an account. Google will send a verification code through mail, phone, or through the mailbox in the email account.
After the account confirmation, provide some more information about your business such as business name, business address, phone number, business website, and business hours.
- Encourage Students To Leave Reviews
If you really want something, you need to ask for it. The same goes for reviews. Ask your students to leave your reviews online. When you ask your students to leave reviews at the right time, it can do wonders for your online visibility.
For example, you can ask them to leave a review after they successfully complete their driving test.
This will help you get reviews from them when they are most happy and satisfied. In this case, they are likely to leave positive reviews of their success stories.
- Make It Easy with QR Codes, Direct Links And Follow Up E-mails
Make the process of leaving reviews as convenient as possible for your students. You can do so by sending personalized follow-up emails after their lessons or tests.
Thank them for choosing your driving school and then invite them to share their experience with your driving school. In your e-mails, include direct links to your review pages on Google, Yelp, and Facebook.
Generate QR codes that can be scanned, leading them directly to your review pages.
- Utilize Social Media Platforms
It is very likely that all your existing and potential students use social media. So when they see a good word of mouth for your driving school on their social media feed, there are high chances, that it may act as a push for them to join your driving school.
Showcase positive reviews of your driving school on platforms like Facebook and Instagram. Ask your students to share their experiences with your driving school on social media and tag you in those posts.
- Respond To All Reviews
Make it a habit to respond to all reviews- no matter if they are positive or negative. When you respond to reviews, it conveys to your existing and potential students that their opinions matter to you and you are committed to the improvement of your driving school.
When responding to a positive review, express gratitude by thanking them.
case of a negative review, respond in a calm and professional tone. Apologize if there has been a mistake from your end and offer them a solution to resolve it.
- Highlight Student Success Stories
At times, it’s okay to blow your own trumpet. Highlight the success stories of your driving schools online. This will help you build the credibility of your driving school.
Share testimonials from students who successfully passed their driving tests. Share their experiences and progress stories. You should have a dedicated testimonials section on your website.
In this section, you can share success stories with quotes, photos, and videos of happy students.
- Implement A Review Management Tool
Implementing a review management tool will help you streamline the process of managing and monitoring feedback for your driving school across various platforms.
It will help you track new reviews and respond quickly to them. It will also help you identify patterns and analyze trends in customer feedback.
With the help of built-in analytics, you can gain insight into your customer’s sentiments. The data from these tools will help you understand what is working well and what needs improvement.
- Train Your Instructors On Review Importance
To optimize your reviews, it is important that your instructors also understand the value online reviews bring to your driving school.
Educate them on how their interactions with students can lead to a positive or negative review. Tell your instructors to provide excellent service and build rapport with students.
Make them understand how satisfied students are more likely to leave positive reviews online. Tell them to subtly mention reviews during driving lessons so that their students share feedback once they pass the driving test.
- Use Review Promotions or Contests
You can run review promotions or contests to encourage the students to leave their feedback. You can give them some ethical incentives to leave their reviews such as a discount on next driving lesson.
Another thing that you can do is announce a contest where every review posted counts as an entry submission. It will bring more participation from your students.
Promote this initiative in your newsletters, social networks, or any other advertising channels. Offering incentives in a playful manner will help you get more reviews.
- Regularly Update Your Reviews Page
Keep updating your review page with new and positive reviews. Make current student feedback visible by displaying recent reviews on the website and on social media.
It assists you in gaining the confidence of potential clients and serves as an effective way of maintaining the audience’s interest. These frequent updates and involvement help you get positive feedbacks enhancing your driving school’s reputation.
Conclusion: Optimize Your Online Reviews!
Now that you know all these tips and tricks, it’s time for you to use them to optimize your driving school’s online reviews.
If you need any additional assistance navigating this journey, Buyreviewz will be more than happy to assist you.